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monday

CRM experience inside monday.com — best when your team already runs projects and workflows on monday and wants lightweight CRM in the same place.

Best for

  • Teams already standardized on monday.com
  • Project-led sales or implementation handoffs
  • Groups that want CRM boards adjacent to delivery work

Not ideal for

  • Dedicated enterprise sales stacks needing deep native telephony
  • Buyers not using monday for core work (other CRMs may fit better)
  • Very complex quoting/CPQ-first sales motions

Scores

Pipeline management
7/10
Email integration
6/10
Automation depth
7/10
Reporting & analytics
7/10
Ease of use
8/10
Customization
8/10
Scalability
8/10
Value for money
7/10

Strengths

  • Excellent when monday is already your system of work
  • Flexible boards and views familiar to existing users
  • Can reduce context switching for hybrid delivery + sales teams

Weaknesses

  • Less of a standalone telephony-first CRM than Close
  • Depth vs. HubSpot/Pipedrive depends on your monday footprint
  • Enterprise pricing requires a quote

Cost assumptions

Per-seat tiers are modeled from approximate monthly prices. Free is only used when seat count fits free limits and your priority aligns. Enterprise is shown as custom pricing — we use an illustrative Pro-level anchor unless you indicate enterprise needs.

Tier / planApprox. priceNotes
Free$0Up to 2 seats (approx.)
Basic$12/seat/moApprox.
Standard$17/seat/moApprox.
Pro$28/seat/moApprox.
EnterpriseCustomModeled illustratively when selected
  • Seat minimums and product packaging change — confirm on monday pricing pages.

Recommendation notes

monday sales CRM is the fit when monday.com is already the hub — not when you are picking CRM in isolation.

Try monday

Last updated: . Verify current pricing and features on the monday website.