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OpenPhone
Modern business phone for startups and small teams — shared numbers, lightweight CRM touches, and simple per-user pricing.
Best for
- ✓ Startups and small teams that want a polished app-first business phone
- ✓ Teams that value shared inboxes for SMS and calls
- ✓ Buyers who want straightforward per-user pricing without enterprise bloat
Not ideal for
- ✗ Enterprises needing the deepest contact-center feature matrices on day one
- ✗ Organizations that require fax-heavy workflows as a primary requirement
- ✗ Buyers who want a single flat account price for many extensions (compare to Grasshopper-style plans)
Scores
Call quality
8/10
Mobile app
9/10
Video conferencing
5/10
Team messaging
7/10
Auto attendant / IVR
7/10
Integrations
8/10
Scalability
7/10
Beginner-friendly
9/10
Strengths
- Very strong mobile and desktop app experience for daily calling and texting
- Shared numbers and lightweight CRM workflows fit collaborative small teams
- Simple pricing story vs. some legacy telecom bundles
Weaknesses
- Not the deepest native UCaaS replacement if video + chat must all live in one vendor
- Enterprise compliance and advanced routing may require validation vs. your requirements
- Fax-heavy businesses should confirm fit carefully
Cost assumptions
Modeled with approximate per-user monthly rates for Starter and Business, plus a conservative placeholder for Enterprise-style needs. Enterprise buyers should expect custom quotes.
| Plan / tier | Monthly price | Billing model | Notes |
|---|---|---|---|
| Starter | $19/mo | Per user | Approx. per user/month |
| Business | $33/mo | Per user | Approx. per user/month — teams / workflows |
| Enterprise (est.) | $55/mo | Per user | Custom pricing in reality — modeled for comparisons only |
- • Enterprise tier is a modeling estimate only — real pricing is quote-based
- • Promotions and annual billing can change effective monthly cost
Optional add-ons
- Additional phone numbers
- Higher usage or international add-ons depending on account
Recommendation notes
OpenPhone is a strong match for modern small teams that live in apps, collaborate on conversations, and want predictable per-user pricing.
Try OpenPhone
Last updated: . Verify current pricing and features on the OpenPhone website.